Help Desk / Network Administrator


Location: Salem, NH

We're looking for a hands-on, detail-oriented and responsive Help Desk / Network Administrator to support the information technology systems for our rapidly growing company. The ideal candidate will report to our Senior Partner of Enterprise Solutions and will maintain and administer ioMosaic’s computer networks as well as provide IT support to staff in all three of our office locations and for those staff working at client sites.

Skills and Responsibilities

This is a newly developed position with opportunity for growth. It is ideal for someone who enjoys the opportunities and challenges that come with being part of an emerging company in a high growth phase. The successful candidate will be a creative problem-solver with strong customer orientation and will possess the following:

  • 5+ years of experience designing the architecture of network infrastructure.
  • 5+ years network administration and engineering experience
  • 2 years experience working with cloud-based solutions.
  • 2+ years VMWare or other virtualization administration experience.
  • 2+ years experience managing firewall and load balancer appliances.
  • Ability to work quickly and accurately with minimal supervision on some or all of the following tasks: Managing DNS infrastructure; Single sign on and federated identity systems; Automated backup & monitoring; Certificate management; Firewall and load balancer appliances; Switch and routing equipment; Linux/Unix operating systems; third-party web applications including Apache httpd, Apache Tomcat, JBoss, etc; DNS infrastructure; Automated backup facilities; Automated monitoring facilities; Certificate management.
  • Ability to work well in a team environment and be willing to help other team members when appropriate.
  • Proven ability to perform well in an environment that focuses on producing tangible results in a defined time frame.
  • Excellent client service and communication skills.

Education and Qualifications

  • Bachelors' Degree in Computer Science or a related discipline and experience in systems operation and administration, or equivalent combination of education and work experience.
  • Knowledge of operating environments, including Windows server, SAN/NAS storage, VMware, database, and/or network data.Knowledge of IT concepts, strategies, and methodologies.
  • General knowledge of business functions and business operations.

How To Apply

Please submit your cover letter and resume to: Telephone calls to the office will not be accepted. Principals only, no recruiters please.

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