Customer Support

Need some help? You’ve come to the right place! At ioMosaic, your satisfaction is our top goal. Our highly trained technical support experts are accessible both online and via telephone to help you with:

  • Existing licensee technical support
  • Software performance or installation
  • Making a software or training purchase
  • And more!


Chat With Us

Our dedicated team is available Monday – Friday 8:30 AM to 6:00 PM EST.

Note to customers with pop-up blockers: We may not be able to start your chat session if you have pop-ups blocked on your computer. Please make sure pop-up blockers are disabled in your browser.

Chat With Us
Submit a Ticket

Our online support center is available 24 hours a day, 7 days a week.

Access our Knowledgebase for assistance in resolving software or installation problems.

Submit a Ticket






Sales Team

To learn more about making a purchase, please call 1.844.ioMosaic or email us.

Request a Software Quote

Ready to drive workflow efficiency at your organization? Call us at 1.844.ioMosaic or fill out our online form.

Technology Solutions

To learn more about our process safety software, software development, or technology assessment services, please visit Business Technology.

Training Solutions

To ask about training or course registration, please call 713.490.5220 x 2168 or email us.

Academic Solutions

ioMosaic works closely with many leading universities to support academic and research institutions, as well as catering for the needs of individual students. To learn more, please call 1.844.ioMosaic or email us.